Our Advisors’ confidence and productivity have grown expeditiously…and our customers are seeing a more personal customer experience because our Advisors take ownership of each and every customer interaction.

From our very first month on your training program, the results we have achieved have been spectacular! Every single month has resulted in a gross profit improvement of over 50% as compared to the same months from last year, with a high watermark of 66.9% in May!

DealerPRO has trained my team to pay attention to every detail in the customer process, especially the service drive-through process, and excel in the small things EVERY DAY.  Things we take for granted, DealerPRO taught us to pay attention to, to be more accurate and complete, and it has brought everyone’s level of service to a higher standard.

We were lucky enough to become a member of DealerPRO’s $200K Club, increasing our gross profit in the first year by over $200,000. They provide excellent one-on-one training in sales and customer service to our parts and service writers.

Our Advisors’ confidence and productivity have grown expeditiously. Our customers are seeing a more personal customer experience because our Advisors take ownership of each and every customer interaction. We are anxious to see what the future holds as we now feel we are on the correct path to achieve our lofty goals!

“We are on track to increase our fixed operations gross profit by 60% over the same period last year. That is nothing short of Amazing! We have also maintained our Customer Satisfaction Experience (CSE) scores at 96.6 MTD.”